Privacy Policy

1. Introduction

FretCoach.ai ("we," "our," or "us") operates the website fretcoach.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information: When you sign up for our waitlist, create an account, or subscribe to our service, we may collect:

• Email address
• Name
• Payment information (processed securely through Stripe)
• Guitar skill level and learning preferences

Usage Data: We automatically collect certain information when you visit our website, including:

• Browser type and version
• Pages visited and time spent
• Device information
• IP address (anonymized)

3. How We Use Your Information

• To provide and maintain our service
• To personalize your learning experience
• To send you updates, newsletters, and marketing communications (with your consent)
• To process payments and manage subscriptions
• To improve our website and services
• To respond to your inquiries and support requests

4. AI-Powered Features

FretCoach.ai uses artificial intelligence to personalize your learning experience. Your practice data, skill assessments, and learning preferences may be processed by our AI systems to generate customized lesson plans, feedback, and recommendations.

To power our AI features, text prompts you submit (such as coaching questions or song analysis requests) are sent to third-party AI providers — specifically OpenRouter and Anthropic — for processing. No personal data beyond the prompt content itself is shared with these providers. These providers process your prompts solely to generate responses and do not use your data for their own training or marketing purposes.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers: Stripe (payments), ConvertKit (email marketing), Resend (transactional emails), OpenRouter (AI processing), Vercel (hosting), and analytics providers
• Legal requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Unsubscribe from marketing emails at any time
• Export your data in a portable format

8. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies (Vercel Analytics) to understand how visitors use our site. You can disable cookies in your browser settings.

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at andrew@fretcoach.ai.